F.A.Q

If you can’t find an answer or if you’d like to share your experience with us, don’t hesitate to contact us. We’ll be delighted to assist you!

General Information

Temporary Change Due to School Strike

  • Monday: 9:00-6:00
  • Tuesday: 9:00-6:00
  • Wednesday: 9:00-6:00
  • Thursday: 9:00-6:00
  • Friday: 9:00-7:00
  • Saturday: 10:00-8:00
  • Sunday: 10:00-6:00

To guarantee your place, it is highly recommended to book online or by phone for groups of 8 or more.


Bookings for birthday parties of 6 or more people are mandatory.

Everyone can participate in the activities of the Adrenaline Zone, in the Laser Maze, Time Freak and in the arcade games. Please note that the Laser Tag is recommended for people over 5 years old.

General Information

Socks are mandatory, available for purchase at the counter.

Sports shoes are highly recommended for laser-tag. Clothing with sharp objects and personal belongings will be prohibited in playgrounds.

A changing room space is available, you can leave your coats and shoes there at no cost.


Paid lockers are available for your valuables.

Groups

In the Plan your Event page:

  • Select your type of event (birthday or group)
  • Select your package
  • Select your add-ons, if needed
  • Select the date and time of your event, depending on availabilities
  • Fill out and sign the waiver for your child and companions
  • Payment.

No food or drink from outside is permitted inside our facilities. Please check out our online snack menu.

No food or drink will be allowed in the playgrounds.

Yes, Adrénaline+ offers 3 options of packages for schools, daycare centers and summer camps (minimum of 25 people). Discover them on the Group Packages page.

Groups

Yes, Adrénaline+ offers a package for adults and corporate groups (minimum of 8 people). Discover them on the Group Packages page.

Cancellation Policy

If you have to cancel, we will be happy to book a new time slot for you depending on availability. Please note that you must notify us within a minimum of 5 days before your reservation.

Refund Policy

Adrénaline+ – does not offer a refund, regardless of the reason for the cancellation or non-attendance.

If we have to cancel your booking

Adrénaline+ reserves the right to cancel your booking in case of equipment failure or other event beyond its control. While it remains exceptional, this type of situation can force a last-minute cancellation. However, if we have to cancel your booking, we will establish a new one as soon as possible, depending on your availability.

Packages

Yes, Adrénaline+ offers 3 options of packages for schools, daycare centers and summer camps (minimum of 25 people). Discover them on the Group Packages page.

Yes, Adrénaline+ offers a package for adults and corporate groups (minimum of 8 people). Discover them on the Group Packages page.

Packages

In the Plan your Event page:

  • Select your type of event (birthday or group)
  • Select your package
  • Select your add-ons, if needed
  • Select the date and time of your event, depending on availabilities
  • Fill out and sign the waiver for your child and companions
  • Payment.

Cancellation Policy

If you have to cancel, we will be happy to book a new time slot for you depending on availability. Please note that you must notify us within a minimum of 5 days before your reservation.

Refund Policy

Adrénaline+ – does not offer a refund, regardless of the reason for the cancellation or non-attendance.

If we have to cancel your booking

Adrénaline+ reserves the right to cancel your booking in case of equipment failure or other event beyond its control. While it remains exceptional, this type of situation can force a last-minute cancellation. However, if we have to cancel your booking, we will establish a new one as soon as possible, depending on your availability.

Additional Information

Visitors (non-players) pay a one-time fee of $5.00 plus tax. This fee will be applied to games if the visitor changes his mind and decides to play during the same visit.

Our equipment complies with ASTM standards and is regularly inspected and maintained. Players must follow safety rules and be monitored. As in any physical activity, there are risks, accidents can occur. The most common accidents are scratches, bruises and minor strains on the ankles.

Children under the age of 12 must always be accompanied by a responsible adult (18 and over). Discharges must be filled out and signed by a parent, guardian or court-appointed person.

You can fill out the form online or on site.

For daycares, schools or groups, parents or caregivers must fill out the online form.

It is very important to monitor your children and ensure the enforcement of regulations.

Additional Information

No food or drink from outside is permitted inside our facilities. Please check out our online snack menu.

No food or drink will be allowed in the playgrounds.

If you can't find an answer or if you'd like to share your experience with us, don't hesitate to contact us.


We'll be delighted to assist you!

Email us: [email protected]

Call us: +1 819 685-2222

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